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Coaching Culture Certification

The Open Door Coaching Group Pty Ltd (RTO Provider number 21858)

The Coaching Culture Certification teaches you the essential frameworks to implement a coaching culture in your organisation. Through the course, you’ll develop a blueprint for your organisation, based on best practice and underpinned by current evidence on effective practice.

Based on best practice, the Coaching Culture Certification provides you with the framework to implement a culture of coaching within your workplace. It takes a strategic view of coaching and then allows time to dig into the detail of implementation in a practical way.

You have the opportunity to arrive at a blueprint for your organisation, department or team that is highly practical, based on evidence and specifically addresses the criteria for successful implementation. We look at the elements that underpin successful cultural change and take time to work on return on investment using best practice case studies and your own workplace as a case study.

You will have the opportunity to work with people who, like you, are championing coaching within the workplace and learn from the Open Door team who are implementing coaching tools and frameworks to shift culture on a daily basis.

By achieving the Coaching Culture Certification you have the option to achieve six units of competency toward the Diploma of Organisational Coaching (10835NAT) and coach specific training hours towards your International Coach Federation credential.


 Module 1- Introductory workbook

This module looks at understanding the background of the course and the requirements for assessment. It introduces you to the learning approach for the course and provides you a space to set your goals for the program.

Module 2 - Introducing coaching culture
This module looks at introducing the concepts of a coaching culture and we’ll explore a number of key concepts including: › Defining coaching culture › Introducing the Coaching Cultural Framework › Thinking about key features of the Coaching Culture Framework › The characteristics of the Coaching Champion

Module 3 - Organisation values & vision

This Module focusses on the concepts related to the Organisation Values and Vision element of the Coaching Culture Framework including: › How coaching links to and enables the organisation values and vision › The importance of starting at the top of the organisation. We will also introduce a best practice case study to add to your learning.

Module 4 - Workforce strategy
This module focusses on how coaching culture enables the Workforce Strategy within an organisation. We have the opportunity to continue to learn from the best practice implementation of coaching culture into Organisations.

Module 5 - Organisational artefacts
This module looks at how the implementation of coaching in the workplace starts to be evidenced in organisations through the implementation of ‘organisation artefacts’. We consider the need to incorporate coaching competency into job descriptions and performance plans and creating coaching tools to ensure that the coaching messages are being communicated.

Module 6 - Rolling out coaching across the organisation

This module continues to focus our attention on the lower half of the Coaching Culture Framework and considers those elements that enable the implementation of coaching into the workplace. We also introduce you to case study analysis, because over the next two modules we will dig deeper into our case studies to expand our learning.

Module 7 - Coaching individuals & teams (case study analysis)
In this module we will look at case studies for individual and team coaching and you will have the opportunity to think about the approach that you would take given your coaching background, knowledge and experience.

Module 8 – Evaluation, feedback & measuring return on investment
In this module we focus on evaluation of coaching programs, feedback and specifically look at measurements and return on investment. This is a really important part of the work we do as leaders, because the sustainability of a culture of coaching and the associated programs that have been implemented as part of this culture absolutely depends on the ability to substantiate the success of the program.

Therefore, in this module we learn:

  • The different types of measurements
  • The Kirkpatrick Model for evaluation
  • The return on investment calculations
  • A case study to challenge our thinking

    Module 9 – Providing leadership across the organisation
    This is an opportunity to reflect on your own leadership skills and to learn from the leadership of others by considering the following topics:

    • The 7 Secrets to Leadership from Gail Kelly, (former) CEO of Westpac 
    • Your own secrets to leadership
    • The opportunity to interview a leader
    • Providing us with examples of your leadership competency

       Module 10 – Developing a workplace learning environment

      In this module we focus again on the ‘bigger picture’ of creating a culture in the workplace and that is the impact that coaching has on creating a learning organisation (or learning environment).

      This work involves the transfer of skills to create long-term sustainability of not only the coaching initiatives but any learning initiatives within the organisation. In this module we consider:

      • What is a learning organisation or a learning environment?
      • The impact of ‘Above the Line’ thinking
      • How does ‘systems thinking’ influence a learning organisation?
      • The application of the 70:20:10 principles