Learning Delivery Mode - Virtual Training
This mode of learning is also known as virtual learning or a virtual classroom. It is similar to face to face training, except you attend via video using Zoom or similar software. You will have structured “classes” to attend virtually.

Assertiveness and Self Confidence
Assertiveness and Self Confidence at a glance
Course Summary
The Assertiveness and Self Confidence Course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.
In this course participants will learn to:
- Read aggressive, passive and passive/aggressive behaviour
- Project self-confidence
- Communicate with confidence and how to use your voice effectively
- Write assertively
- Recognise your strengths and build on them
- Deal with workplace challenges to your self-confidence
Important Information
Course Information
In this empowering course, you will learn how to approach both difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” how to use body language effectively, how to express your views and disagreements positively and much more.
Lesson 1 - Communicating With Confidence
- What You Say
- How You Say It
- Listening
- Reflection
Lesson 2 - Self Confidence – Building It And Rebuilding It
- Building on Your Strengths
- Confidence Spoilers
- Building Confidence – Four Areas of Focus
- Workplace Challenges to Self Confidence
- Reflection
Lesson 3 - Mastering Assertiveness – When And How To Use It
- Your Rights
- Getting Over Saying ‘No’
- Ways of Saying No
- Being Assertive with Leaders
- Reflection
Course Provider
PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology. So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.
- 10 Years as a Global Workplace Learning Leader
- 6 Years Delivering Live Online & Hybrid Workshops
- Over 1,300 Corporate, Government & NFPs Each Year
- Complete Training Courses Delivered - Live Online
- Bite Size Learning
- Resources for you to use
- Professional Services & Support
- Halve your cost or double your value with our Partnerships, Memberships & Subscriptions
Welcome to the best adult learning experience in the industry!
For more information, please visit our website: pdtraining.com.au
Course Availability
22 March 2021
- Time: 9:00 AM - 12:00 PM AEST
- Small classes, average 5 people, max 16
- Certificate of Completion (always available in the App)
- Comprehensive courseware as books (& available in the App)
- Live online interactive session with an expert trainer
23 April 2021
- Time: 9:00 AM - 12:00 PM AEST
- Small classes, average 5 people, max 16
- Certificate of Completion (always available in the App)
- Comprehensive courseware as books (& available in the App)
- Live online interactive session with an expert trainer
Further Information
After You Enrol
Once you have enrolled for your course, the provider will contact you with the associated credentials to access your course and confirm your course date and time.
Assessment and Study Requirements
This short course will not be assessed but will be facilitated by an expert trainer and include interacting with other students during each lesson.
Cancellations & Refunds
All cancellations are subject to both the InspiringED.com Terms & Conditions and those of the institution delivering your course.
- A $250 InspiringED.com administration fee will apply for all cancellations requested after 48 hours of your enrollment.
- In the event of a cancellation a full refund/or credit adjustment will be receivable to the client from PD Training ONLY if cancellation is made more than 10 business prior to the agreed date.
- Where cancellation is between 6-10 business days prior to the course delivery date a 50% refund will be offered to the client.
- Where cancellation is 5 business days prior to the course delivery date the full payment will be due/forfeited.
Your enrollment may be cancelled by completing our contact form HERE.
Testimonials
Taking the plunge into online study can be daunting. So, don’t just take our word for it, read these encouraging testimonials from past students on how the experience of education has had a profound impact on their life.
"Melbourne participants absolutely loved Siobhan's delivery of the first courses. She had Engineers eating out of her hand and singing which even their manager didn't believe was possible. Everyone arrived back from breaks on time and stayed when the course ran over - this is unheard of before with this group. Bernadette heard this after the first session and so sat in on the second and loved the session and how participants were engaged - she said it was "life changing for her." "The trainer presented the training very well. She interacted with everyone nicely." - Telstra
"The course was an eye opener for me. I really learned a lot; and have already started practicing what I need to do at work to be more assertive. I have already run into a situation at work this morning in which I am standing up for myself and not being taken advantage of. I was able to say 'no" without being aggressive." - QBT
"I have participated in a number of professional development training sessions over the years. This learning experience has been the most positive to date. Derek was an insightful and engaging facilitator. His enthusiasm for the topic motivated our small group to engage introspectively to maximise the learning experience. His suggestions were practical and I am inspired to put them into action. Thank you Derek." - University of Southern Queensland