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Giving Constructive Feedback
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PD Training
PD Training

Giving Constructive Feedback

Regular price AU $495 AU $0 Unit price per
Including GST

I agree to the InspiringED.com Terms & Conditions .

 Enrolment Guide

Why should I take this course?

Learn to deliver positive and negative feedback using the appropriate tools and techniques

Giving Constructive Feedback at a glance

Course Summary

The extensive course helps develop essential skills in delivering constructive feedback that positively impacts an individual and the company.

After completing this course, participants will have learned to:

  • Explain why feedback is essential
  • Interpret the speech and actions of people
  • Apply a framework for providing formal or informal feedback
  • Describe six characteristics of effective feedback
  • Stay neutral, rational & probe effectively
  • Listen, accept and change
  • Provide feedback in real situations
  • Understand feedback definitions and terminology
  • Understand the characteristics of effective feedback and communication strategies

Important Information

Award: Certificate of completion
Course Length: 3 hours
Mode: Online
Access Requirements: Internet connection
Prerequisites: None
Start Date: Multiple
Institution: PD Training
Course Information

This Giving Constructive Feedback Training Course helps participants develop skills in providing structured feedback for effective and lasting improvements. During this training course, participants receive training in using communication strategies, providing feedback in real situations, applying a framework for formal and informal feedback and much more.

Lesson 1 - Speaking Clearly

  • Being Descriptive
  • Staying Neutral

Lesson 2 - Communication Strategies

  • Basic Skills
  • Probing
  • Non-Verbal Messages
  • Interpretation Exercise

Lesson 3 - Characteristics of Effective Feedback

  • Six Characteristics
  • Formal Feedback Framework
  • Informal Feedback Framework
  • State Your Case

Lesson 4 - Testing the Waters with Roll Play

  • Scenario One
  • Scenario Two
  • Scenario Three
Course Provider

PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology. So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback, and innovations in best practice.

  • 10 Years as a Global Workplace Learning Leader
  • 6 Years of Delivering Live Online & Hybrid Workshops
  • Over 1,300 Corporate, Government & NFPs Each Year
  • Complete Training Courses Delivered - Live Online
  • Bite-Size Learning
  • Resources for you to use
  • Professional Services & Support
  • Halve your cost or double your value with our Partnerships, Memberships & Subscriptions

Welcome to the best adult learning experience in the industry!

For more information, please visit our website: pdtraining.com.au

Course Availability

    10 December 2020

    • 3 hour class
    • Time: 09:00 AM - 12:00 PM
    • Small classes, average 5 people, max 16
    • Lunch and refreshments included

    11 January 2021

    • 3 hour class
    • Time: 09:00 AM - 12:00 PM
    • Small classes, average 5 people, max 16
    • Lunch and refreshments included

    30 March 2021

    • 3 hour class
    • Time: 09:00 AM - 12:00 PM
    • Small classes, average 5 people, max 16
    • Lunch and refreshments included
      Further Information

      After You Enrol

      Once you have enrolled for your course, the provider will contact you with the associated credentials to access your course and confirm your course date and time.

      Assessment and Study Requirements

      This short course will not be assessed but will be facilitated by an expert trainer and include interacting with other students during each lesson.

      Cancellations & Refunds

      All cancellations are subject to both the InspiringED.com Terms & Conditions and those of the institution delivering your course.

      • A $250 InspiringED.com administration fee will apply for all cancellations requested after 48 hours of your enrollment.
      • In the event of a cancellation, a full refund/or credit adjustment will be receivable to the client from PD Training ONLY if cancellation is made more than 10 business prior to the agreed date.
      • Where cancellation is between 6-10 business days prior to the course delivery date a 50% refund will be offered to the client.
      • Where cancellation is 5 business days prior to the course delivery date the full payment will be due/forfeited.

      Your enrollment may be cancelled by completing our contact form HERE.


      Taking the plunge into online study can be daunting. So, don’t just take our word for it, read these encouraging testimonials from past students on how the experience of education has had a profound impact on their life.


      "Our course convenor was excellent. David was responsive and flexible, adapting his course to our particular needs and he was enaging and knowledgeable. I would highly recommend this course to colleagues." - Department of Defence


      It was evident that the trainer had a lot of experience on the subject, was attentive and responded to questions in a clear and unbiased manner. If that is an indication of the other trainers than we will be in touch.” - ASP Ship Management


       Very beneficial, course provided an excellent opportunity to reflect upon a very important component of our work place. Facilitator was first class!! Good day - the best part was that everyone received the same message so will be working from the same format Very good course. I got a lot from it and the presenter was great The rest of my team would have benefited from attending - looking at the process from the top down instead of the bottom up. ” - WAFC