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Supervising Others
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Learning Delivery Mode - Virtual Training

This mode of learning is also known as virtual learning or a virtual classroom. It is similar to face to face training, except you attend via video using Zoom or similar software. You will have structured “classes” to attend virtually.

PD Training
PD Training

Supervising Others

Regular price AU $495 AU $495 Unit price per
Including GST

I agree to the InspiringED.com Terms & Conditions .

 Enrolment Guide

Why should I take this course?

Equip yourself with the skills required to ensure your team is always productive and motivated

Supervising Others at a glance

Course Summary

This Supervising Others Training Course will help new and existing supervisors to become more efficient and proficient at delegating, managing time, setting goals and expectations, providing feedback, resolving conflict and administering discipline. 

By the end of this course, participants will be able to:

  • Set clear expectations for team members
  • Master techniques to delegate effectively and confidently
  • Develop approaches for conducting formal feedback sessions
  • Provide informal, constructive feedback
  • Establish conflict resolution strategies

Important Information

Award: Certificate of completion
Course Length: 3 hours
Mode: Online
Access Requirements: Internet connection
Prerequisites: None
Start Date: Multiple
Institution: PD Training
Course Information

All too often, great team members are promoted to a supervisory role without consideration that supervising is a completely different skill set to that which made them stand out as part of the team.  So, this training course was designed to enhance their existing skillset with the additional skills required to properly manage others in a professional manner. 

Lesson 1 - Communicating to your Team

  • REACH Review – Communication Evolution Tool
  • Adjusting Your Style for a Better Approach
  • Reflection

Lesson 1 - Communicating to your Team

  • REACH Review – Communication Evolution Tool
  • Adjusting Your Style for a Better Approach
  • Reflection

Lesson 3 - Art of Feedback

  • Types of Feedback
  • 3 Stages of Receiving Feedback
  • 5 Top Tips to prepare yourself to provide feedback
  • Feedback Delivery Tools
  • Difficult Feedback
  • Seeking Feedback

Lesson 4 - Managing Conflict

  • Tuckman and Jensen Four-Phase Model
  • Team Development Stages
  • Using a Conflict Resolution Process
  • Alternate Techniques
  • Maintaining Fairness
  • Seeking Help from Within the Team
  • Seeking Help from Outside the Team
Course Provider

PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology. So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback, and innovations in best practice.

  • 10 Years as a Global Workplace Learning Leader
  • 6 Years of Delivering Live Online & Hybrid Workshops
  • Over 1,300 Corporate, Government & NFPs Each Year
  • Complete Training Courses Delivered - Live Online
  • Bite-Size Learning
  • Resources for you to use
  • Professional Services & Support
  • Halve your cost or double your value with our Partnerships, Memberships & Subscriptions

Welcome to the best adult learning experience in the industry!

For more information, please visit our website: pdtraining.com.au

Course Availability 

6 April 2021
3-hour course

  • Time: 9:00 AM - 12:00 PM AEST
  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Live online interactive session with an expert trainer

13 May 2021
3-hour course

  • Time: 9:00 AM - 12:00 PM AEST
  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Live online interactive session with an expert trainer
Further Information

After You Enrol

Once you have enrolled for your course, the provider will contact you with the associated credentials to access your course and confirm your course date and time.

Assessment and Study Requirements

This short course will not be assessed but will be facilitated by an expert trainer and include interacting with other students during each lesson.

Cancellations & Refunds

All cancellations are subject to both the InspiringED.com Terms & Conditions and those of the institution delivering your course.

  • A $250 InspiringED.com administration fee will apply for all cancellations requested after 48 hours of your enrollment.
  • In the event of a cancellation a full refund/or credit adjustment will be receivable to the client from PD Training ONLY if cancellation is made more than 10 business prior to the agreed date.
  • Where cancellation is between 6-10 business days prior to the course delivery date a 50% refund will be offered to the client.
  • Where cancellation is 5 business days prior to the course delivery date the full payment will be due/forfeited.

Your enrollment may be cancelled by completing our contact form HERE.


Taking the plunge into online study can be daunting. So, don’t just take our word for it, read these encouraging testimonials from past students on how the experience of education has had a profound impact on their life. 

"Our trainer, James built rapport with our group very quickly and determined our individual needs. He tailored the day's delivery to suit all our individual needs and even covered topics not included in our course manual. James is very knowledgeable on his topic and often related the contents to his personal experiences, which aided my learning process. James delivered an energetic presentation, which made the day fun and enjoyable. I particularly enjoyed the Goal Setting and Time Management topics as both these areas will improve not only my outcomes at work, but also my personal goals and ambitions. I feel motivated to tackle a very Urgent and Important personal task now. I have also learnt that I already possess many supervisory skills, but I now have the information to start practicing other skills I need to gain the confidence to successfully supervise a team. Thank you James, I really enjoyed the jam-packed day and will keep an eye out for your next Cultural Intelligence workshop. My favourite tip of the day: EAT THE FROG!" - Tropical Medical Training


"I found Jill a great presenter and she kept us interested even after the lunch break which I know is usually a down time for most participants. Even though a lot of what was contained in the course I already knew and practiced it was good to do the Course which reinforced my belief that I was making the appropriate decisions with my role as a staff manager." - Beatty Park Leisure Centre


"Deidre was a very inspirational trainer. I particularly enjoyed learning about how to work with the different personality types according to the REACHE Profiles and tailoring the method of communication accordingly (very interesting)."

-Department of Education, Training "I found the section on different personality types, and how to change your communication style accordingly, very useful and enlightening, and I will carry that forward into daily use. The part on delegation was also good, and the final section on time management with the important/urgent matrix."

"Enjoyed the way the trainer presented. Enjoyed the group discussions, and it was not always in one room coaching as we utilised other rooms. The trainer involved each attendee." - University Of Notre Dame Australia